
OUR ACCESSIBILITY POLICY
Our Commitment to Accessibility
At Arel Advisors, we believe that access to information, opportunity, and professional services should never be limited by disability or circumstance. We are committed to ensuring that our website, communications, and consulting services are accessible to all individuals, including those with disabilities, in accordance with applicable federal and state accessibility standards.
Accessibility is not an afterthought for us. As a firm rooted in people-first values, we recognize that inclusive design and equitable access are fundamental to how we show up for every client, visitor, and community member we serve.
Scope of This Policy
This policy applies to all digital and physical touchpoints associated with Arel Advisors, including our website and all web-based content, digital documents, reports, and deliverables shared with clients, virtual and in-person meeting environments, communications via email, phone, and written correspondence, and consulting services delivered to client organizations.
Web Accessibility Standards
Arel Advisors is committed to meeting or exceeding the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as established by the World Wide Web Consortium (W3C). These guidelines are organized around four core principles. Our website and digital content aim to be:
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Perceivable — Information and user interface components are presented in ways that all users can perceive, including those using assistive technologies such as screen readers. This includes providing text alternatives for non-text content, captions for multimedia, and content that can be presented in different ways without losing meaning.
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Operable — All functionality of our website is accessible via keyboard navigation and is not dependent solely on mouse or touch interaction. We aim to provide users sufficient time to read and use content, and we avoid design elements known to cause seizures or physical discomfort.
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Understandable — Our content is written in clear, plain language. Navigation is consistent and predictable, and we provide input assistance to help users avoid and correct mistakes when interacting with forms or digital tools.
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Robust — Our website is built to be compatible with current and emerging assistive technologies, including screen readers, voice recognition software, and keyboard navigation tools.
Physical and Service Accessibility
Arel Advisors is committed to ensuring that our consulting services are accessible to all clients regardless of disability status. We offer the following accommodations upon request:
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Virtual Service Delivery — All coaching, facilitation, and consulting services are available via secure virtual platforms, removing geographic and mobility barriers for clients who prefer or require remote engagement.
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Alternative Communication Formats — We can provide documents, reports, and materials in alternative formats including large print, plain text, or other accessible formats upon request.
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Meeting Accommodations — For in-person engagements, we will work with clients to identify accessible meeting locations and provide any reasonable accommodations needed to ensure full participation.
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Communication Accessibility — We welcome communication via email, phone, video call, or written correspondence and will accommodate communication preferences to the best of our ability.
Assistive Technology Compatibility
Our website is designed to be compatible with the following commonly used assistive technologies: screen readers including JAWS, NVDA, and VoiceOver, keyboard-only navigation, high contrast display settings, browser-based zoom and text resizing tools, and voice recognition software including Dragon NaturallySpeaking. If you experience difficulty accessing our website or content using any assistive technology, we want to know so we can address it promptly.
Ongoing Accessibility Efforts
We recognize that accessibility is an ongoing commitment, not a one-time achievement. Arel Advisors is dedicated to the following continuous improvement practices:
Conducting periodic accessibility reviews of our website and digital content, training our team on accessibility best practices and inclusive communication, incorporating accessibility considerations into all new content, tools, and service offerings, and responding promptly to accessibility concerns or feedback raised by clients and visitors.
Applicable Standards and Legal Framework
Arel Advisors operates in alignment with the following accessibility standards and legal frameworks:
Americans with Disabilities Act (ADA) — Title II and Title III requirements for equal access to services and digital content for individuals with disabilities.
Section 508 of the Rehabilitation Act — Standards applicable to electronic and information technology, particularly relevant to our government and public sector clients.
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — The internationally recognized standard for web accessibility.
Air Carrier Access Act and Other Federal Nondiscrimination Standards — Where applicable to service delivery contexts.
For government and public sector clients, we are committed to supporting your agency's compliance obligations and will work collaboratively to ensure all deliverables meet applicable accessibility requirements.
Reporting an Accessibility Issue
We welcome feedback from all users. If you encounter an accessibility barrier on our website, in our communications, or during a service engagement, please let us know. When contacting us, it is helpful to include a description of the accessibility barrier you encountered, the web address or document where the issue occurred, the assistive technology or browser you were using, and your preferred method of follow-up. We are committed to responding to all accessibility concerns within five business days and to resolving identified barriers as quickly as reasonably possible.
Third-Party Content and Tools
Our website may contain links to third-party websites or integrate third-party tools. While we strive to partner with accessible platforms, Arel Advisors cannot guarantee the accessibility of external content or tools. We encourage users to review the accessibility policies of any third-party sites they visit.
Non-Discrimination Statement
Arel Advisors does not discriminate on the basis of disability in the delivery of our services, hiring practices, or client engagement processes. We are committed to providing equal access and equal opportunity to all individuals, and we will make reasonable modifications to our policies, practices, and procedures when necessary to avoid discrimination against individuals with disabilities.
Changes to This Policy
We may update this Accessibility Policy periodically to reflect improvements in our practices, changes in applicable standards, or feedback we receive from users. When updates are made, the effective date at the top of this page will be revised accordingly.
Contact Us
To report an accessibility issue, request an accommodation, or ask questions about this policy, please contact us at:
Arel Advisors, LLC Email: info@areladvisors.com
Website: www.areladvisors.com
We are committed to ensuring that everyone who interacts with Arel Advisors can do so with dignity, ease, and full access to what we offer.